TERMS & CONDITIONS
CUSTOMER CARE
Terms and Conditions Sportaki Fitness shop
Last updated: (29/1/2021)
Please read these Terms and Conditions carefully before using the http://www.sportakifitness.com website and the Sportaki fitness App mobile application (the "Service") operated by Sportaki fitness ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Purchases
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation,
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Sportaki fitness.
Sportaki fitness has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Sportaki fitness shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Return & Refund Policy
The customers have 14 days to request a refund
Conditions for refund:
(a) Product must be returned in its original packaging
(b) Product isn't used or damaged
(c) Product must have the receipt or proof of purchase
No refunds for items on sale (discounted products or services)
No, items on sale aren't eligible for refunds
If they want to change the size they has to pay the extra charges and the cost of the delivery .
No refunds or exchange for special order, (the customer gave us specific sizes and specifications ).
Customers can exchange the product with a new one by contacting us
Contact Us
If you have any questions about these Terms, please contact us.
99280345
Terms & Conditions for Booking
DEFINITION
Administration Fee means any reasonable administrative costs incurred by concerning to a Membership .
Agreement means this agreement, comprising of the Details and the Terms.
Biller means Sportaki fitness, Inc or any other biller or payment service that processes payments of membership fees or alike.
Class or Classes means an exercise class or session conducted at a Facility.
Details means the details of your Membership, as set out in the Online Booking System.
Direct Debit Payment Agreement means the periodic billing agreement you enter into with our third-party Biller for periodic billing services.
Facility means any Sportaki Fitness facility or the facilities form the companies or persons association that they offer the place to do the services .
Facility Rules means the rules referred to in clause 5.3.
Fees means the fees payable for a Membership.
Sportaki Fitness ltd, Trapezountos 13, Limassol, P.C3050 and their related body corporates and affiliates and includes any successor or assignee.
Guest means any person who attends a Facility or make appoint form the web side , who is not a Member , or you make booking for fitness activate
.Instructor means any person who is instructing or assisting with the instruction of, a Class.
Member means a person who holds a Membership for a Facility or the person who pay package for session . Membership includes any membership offered by Sportaki Fitness.
Online Booking System means the online booking system whereby Members can view and select a Class to attend and purchase a Membership or you book appoints .we don't have responsibility if the person that make the service give us false certification ,(we only advertise the service)
Pre-Exercises Questionnaire means the questionnaire or other screening we may require you to answer before using the Facility or participating in a Class.
Terms means these terms and conditions.
“us” or “we” means the Facility to which you have agreed to become a Member.
“you” means the Member the subject of this agreement.
“no show” means the Member that does not participate in a session that they have booked.
“late cancellation” means whereby a Member does not cancel their booking within the cancellation period.
FEES & TERM
The Fees you have to pay and the term of this Agreement are set out in the Details.
If you do not make any payment when it is due, your Membership may be suspended and you could be refused access to a Facility until all outstanding amounts have been paid.
Your Membership may also be terminated if any Fees remain unpaid for an extended period. You will still be liable for all unpaid amounts.
If you pay any Fees, by direct debit, then this will be through our Biller (not us). You will be provided with a copy of the Direct Debit Payment Agreement of the Biller which applies to any direct debit services. The Direct Debit Payment Agreement, which we are not a party to, is entirely separate to this Agreement.
By nominating a credit or debit account, you authorize our Biller, to deduct from that account all Fees and other charges you are responsible for under this Agreement.
You must keep your account details up to date and ensure there is enough money in your nominated account on the usual payment, or the next working day if that falls on a day when banks do not process payments. If there is not enough money in your nominated account on the usual payment day, or there is another reason that your account was unable to be debited you may be charged an additional fee by the Biller, which may be added to your next debit amount.We don't have responsibility if the person that make the service give us false certification ,(we only advertise the service or product).
HEALTH & SAFETY
When you become a Member or you booking fitness activate or you use any services from our associates or the person that we do advertising and each time you use a Facility or participate in a Class or you do training with instructor or any of our services, you must ensure that:
you are in good physical condition and know of no medical or other reason why you should not exercise.
You do not have any physical, medical or other disability or condition which may be affected or aggravated by, or which may result in any sickness, injury or death to you as a result of:
active or passive exercise; or
participating in a Class.
If unsure about any of the matters set out above, you should not use the Facility or participate in a Class or a personal training until you have sought appropriate medical guidance and been given the go-ahead.
You must not participate in a Class if:
you have an infection, contagious illness or physical ailment, such as an open cut or sore
there is any other risk, however small, to other Members and Guests.
YOU ACKNOWLEDGE AND AGREE THAT PARTICIPATING IN STRENGTH AND CONDITIONING TRAINING IS A STRENUOUS PHYSICAL ACTIVITY AND MAY NOT BE SUITABLE FOR ALL PERSONS. IMPROPER USAGE OF ANY ITEM OF EQUIPMENT OR A FAILURE TO FOLLOW INSTRUCTIONS FROM AN INSTRUCTOR MAY RESULT IN INJURY OR DEATH.
You agree to give us all relevant personal, health and fitness information both before and during the course of any exercise program or other activity. You also agree to complete our Pre-Exercise Questionnaire. In some cases, responses you give will require that you get medical guidance before exercising. You acknowledge that pre-exercise or other screening is no substitute for medical advice and does not guarantee against injury or death.
You promise that the information you give us will be true and accurate and not misleading in any way.
We may suspend or cancel your Membership if we have reason to suspect that you have not complied with any part of this clause 3 (fees &terms health & safety or indecent behavior ).
The minimum age for training with us is 16. People under the age of 18 are required to provide a certificate from a parent or legal guardian confirming approval to train at the Facility.
PRIVACY
When you apply for Membership, you will need to provide us with, and we will have access to personal information about you, including information relating to your health and finances. Your personal information may be:
transferred to and stored out of the country in which you reside, including to a country that does not have the same level of privacy protection as the country in which the Facility is located;
disclosed to and used by other Facilities.
By agreeing to these Terms, you consent to us collecting, using, disclosing and dealing with your personal information in accordance with the Terms and our privacy policy.
You can access our privacy policy by contacting us in writing at any time.
You must tell us promptly if you change your contact or payment details or if there is a change to other relevant personal information, including anything that may affect health or safety.
You understand that photos, films, videos or audio recordings are sometimes taken of Members for promotional purposes. Your permission will first be obtained if this is done. By agreeing to these Terms, you agree to allow your image, recording or likeness to be used for any legitimate purpose by us or by Sportaki Fitness
YOU’RE RESPONSIBILITIES
If you behave in a risky or seriously inappropriate way, for example, if you threaten or harass others, damage equipment, distribute or use illicit substances, or train other Members without our authorization, appropriate action will be taken. For example, your Membership may be immediately suspended or cancelled, you may be banned from joining any Facility and/or we may refer the matter to appropriate authorities. If your conduct causes us or another person costs, loss or damages you agree to pay for these.
For your health and safety and the health and safety of other Members, you must ensure that you comply with any direction given to you by an Instructor or any other staff member from time to time.
Facility Rules apply to everyone attending the Facility or participating in a Class. They are usually displayed in the Facility. Facility Rules form part of this Agreement so you must make sure you read, understand and follow them at all times. If you break any of the Facility Rules we will respond in a way we consider fair and appropriate. For example, in less serious cases, we may give you a warning but in serious cases or where you have repeatedly broken Facility Rules we may suspend or cancel your Membership. If your breach causes us or another person costs, loss or damages, you agree to pay for these.
You promise to take care to use the Facility and all exercise equipment safely and properly. If you are ever not sure how to operate any equipment properly, you must ask an Instructor or another staff member before you use it.
You agree to pay for any loss or damage to the Facility and its equipment caused by you through a willful, wrongful or negligent act or as a result of your breach of this Agreement.
You agree to follow any reasonable direction of a member of Facility staff relating to health, safety or security or related matters.
You promise not to unnecessarily bring valuables into a Facility and agree that it is not the obligation of the Facility to look after unattended property.
BOOKING & CANCELLATION POLICY
All classes, open gym or personal training or other services must be booked in advance.
BOOKING – For all classes, semi-private training or open gym access you can book up to 7 days in advance via the Sportaki Fitness web or app , send email on sportkaifitness@gmail.com or call 0035799280345 from 7:00 until 19:00 or send a message 7 days per week . For Personal Training sessions,make your online booking for more info please contact 0035799280345 and allocated coach (you have to info both for your safety) to schedule your sessions.
BOOKING WINDOW – You will be able to book sessions up to 2 hours prior to the scheduled commencement time. If you fall within the 2-hour window, please call 0035799280345 the reception or ask in person at the facility if the class is still running and/or if there is a space.
CANCELLATIONS & FEES – Our cancellation policy is 24 hours from the commencement time of all the sessions including all no shows. All cancellations within 24 hours will be deemed as a late cancellation and will be subject to a fee stated below. Our cancellation policy applies to all classes including classes, semi-private training, personal training, and open gym and other services .(to a charge all the amount)
Semi-Private & class-based training:
All cancellations within 24 hours will be marked as a ‘late cancellation’ and are therefore be subject to a charge all the amount. There is a 24hr window post scheduled class as an opportunity for members to email sportakifitness@gmail.com a justified reason for their absence, at which point the fee will be waived. If no contact is made during this 24hr window, all the amount will be deducted from your account*.
There will be all the amount of session flat charge* for all no shows.
Open gym bookings or any services:
All cancellations within 24 hours will be marked as a ‘late cancellation’ and are therefore be subject to a charge all the amount. There is a 24hr window post scheduled class as an opportunity for members to email sportakifitness@gmail.com a justified reason for their absence, at which point the fee will be waived. If no contact is made during this 24hr window, all the amount charge will be deducted from your account*.
There will be all the amount of session flat charge* on all no shows.
1-2-1 Personal Training:
For all 1-1 Personal Training, the value of the session will be lost on all late cancellations and no shows.
*All fees will be charged to the card registered to the account.
SUSPENDING YOUR MEMBERSHIP
You can freeze your Membership at any time by telling us in writing if you cannot use Facility or participate in a Class because you contract a serious illness or a permanent physical incapacity during the term of your Membership. This must be confirmed writing by a doctor or other medical professional we reasonably agree to and you agree that we may contact the doctor or other professional for verification purposes.
We may agree to freeze your Membership for more than the period noted in clause 6.1 medical reasons but you must give us proof (such as supporting documents) to our reasonable satisfaction.
CANCELLING YOUR MEMBERSHIP
You can cancel your Membership at any time by telling us in writing if you cannot use Facility or participate in a Class because you contract a serious illness or a permanent physical incapacity during the term of your Membership. This must be confirmed writing by a doctor or other medical professional we reasonably agree to and you agree that we may contact the doctor or other professional for verification purposes.
If you cancel under 24 hours before session we can charge you the Administration Fee . You will also be liable for Fees incurred, i.e. your Fees for the time you were a Member (calculated on a pro rata basis).If is a package is not refund .
If you Agreement is for a fixed term, it will continue after the end of that term unless you tell us in writing at any time (but at least 45 days) before the end of the term that you wish to cancel your Membership. If you tell us before the end of the term but it is less than 30 days before, your Membership will continue for another 30 days before it ends.
TERMINATION
In addition to our other rights under this Agreement, we may cancel your Membership if you breach any obligation under this Agreement that can’t be fixed or if you breach an obligation that can be fixed but you do not fix it in a reasonable time.
If we cancel your Membership under this clause 7.1, you will be liable for Fees incurred, i.e. your Fees for the time you were a Member (calculated on a pro rata basis). We may also charge a Cancellation Fee and recover costs, loss or damages caused by your breach.
You promise you are not bankrupt or insolvent and are able to pay applicable Fees at the time of signing. You agree that you will tell us promptly if you believe you will be unable to pay your Fees for an extended period. We may cancel your Membership if you become bankrupt or insolvent.
OUR LIABILITY
If you agree to these Terms, you agree, to the extent allowed any law, regulation or ordinance that cannot be excluded by law, to exclude or modify our liability to you for death or injury from your training or use of the Facility, whether or not it results from our negligence.
Nothing in this Agreement excludes, restricts or modifies any terms, conditions, warranties, guarantees, rights or remedies which cannot lawfully be excluded, restricted or modified. Otherwise, unless expressly included in this Agreement, all implied terms, conditions, warranties, guarantees, rights or remedies that can be lawfully excluded are excluded. In particular, we are not liable for death or injury caused by our negligence or breach of implied terms that services will be provided with reasonable care and skill at common law. This does not exclude our liability for reckless conduct.
GENERAL LEGAL MATTERS
We are not responsible if Members cannot use our Facility because of an event caused by a natural force (such as a fire or a flood) or a road or building closure or something similar beyond our reasonable control. If this continues for more than 30 days, then either you or we may cancel this Agreement immediately by written notice. No Fee will apply.
If a court decides that any part of this Agreement is or becomes illegal, void or unenforceable, that part is deleted and this does not invalidate the rest of this Agreement.
If we do not enforce our rights under this Agreement at any time, it does not mean that we may not do so in future.
You agree that we have not made any representations or promises that you have relied that are not in this Agreement.
The law of the state, territory or province in which this Facility is located applies in relation to this Agreement.
Stay in touch
Want to keep up to date with what’s going on at Sportaki fitness including special offers and any exciting news why not joins our mailing list.
Phone number 0035799280345
PRIVACY & SAFETY
I’m a Privacy & Safety policy section. I’m a great place to inform your customers about how you use, store, and protect their personal information. Add details such as how you use third-party banking to verify payment, the way you collect data or when will you contact users after their purchase was completed successfully.
Your user’s privacy is of the highest importance to your business, so take the time to write an accurate and detailed policy. Use straightforward language to gain their trust and make sure they keep coming back to your site!
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments